Privacy Policy

Effective Date: January 15, 2025

Last Updated: January 15, 2025

1. Introduction

Welcome to Academia Graciela Nails (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gracielanails.com and purchase our digital courses.

Graciela Nails Academy LLC is a Wyoming Limited Liability Company operating internationally to provide professional nail art education.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: support@gracielanails.com

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Register for an account
Purchase a course
Contact us for support
Subscribe to our newsletter
Fill out forms on our website

This information may include:

Name
Email address
Billing information (processed securely through Stripe)
Country/location
Language preference
Any other information you choose to provide

2.2 Automatic Information Collection

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website
Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertising. These may include:

Essential Cookies: Necessary for website functionality (login, course access)
Analytics Cookies: Google Analytics to understand how visitors use our site
Marketing Cookies: Meta Pixel (Facebook/Instagram) for advertising and retargeting

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect to:

Process your course purchases and provide access to digital content
Create and manage your account
Send you course materials, updates, and important notifications
Provide customer support and respond to your inquiries
Improve our website, courses, and user experience
Send marketing communications (with your consent, where required)
Prevent fraud and ensure platform security
Comply with legal obligations
Analyze website traffic and user behavior
Deliver targeted advertising through social media platforms

4. Payment Processing

All payment transactions are processed securely through Stripe, a third-party payment processor. We do not store your complete credit card information on our servers.

Stripe collects and processes your payment information in accordance with their own Privacy Policy. For more information, visit: https://stripe.com/privacy

Information shared with Stripe includes:

Name
Email address
Billing address
Payment card information

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who help us operate our business:

Stripe: Payment processing
Hostinger: Web hosting and infrastructure
Google Analytics: Website analytics
Meta (Facebook/Instagram): Advertising and marketing
MailerLite: Email marketing and communications

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

Court orders or subpoenas
Government investigations
Protection of our legal rights
Prevention of fraud or illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. International Data Transfers

Academia Graciela Nails operates globally and serves students in multiple countries. Your information may be transferred to and processed in the United States and other countries where our service providers operate.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide you with access to purchased courses (lifetime access)
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Maintain business records

If you request account deletion, we will delete or anonymize your personal information, except where retention is required by law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 General Rights

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Objection: Object to certain processing activities
Data Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw consent for marketing communications

8.2 EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

8.3 California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information (note: we do not sell personal information).

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at: support@gracielanails.com

We will respond to your request within 30 days.

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

If you believe a child has provided us with personal information, please contact us at: support@gracielanails.com

10. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure hosting infrastructure
Regular security updates and monitoring
Access controls and authentication
Secure payment processing through Stripe

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Third-Party Websites

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Marketing Communications

With your consent, we may send you marketing emails about new courses, special offers, and nail art tips. You can unsubscribe from marketing communications at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us at: support@gracielanails.com
Updating your account preferences

Note: You will continue to receive essential transactional emails related to your course purchases and account.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the “Last Updated” date
Sending an email notification (for significant changes)

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Graciela Nails Academy LLC
Email: support@gracielanails.com
Website: gracielanails.com

15. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

This Privacy Policy was last updated on January 15, 2025.